Due to COVID-19, carrier delays may apply. These delays are not the responsibility of Divine Twins.
Please allow 2-3 business days for your order to be processed. It may take up to 48 hours for the carrier to update your tracking number. All orders are shipped with a tracking number, which is emailed to you upon your order being processed.
The estimated shipping times for ‘USPS Priority Mail’ is 2-7 business days once you have received the shipping confirmation with a tracking number. These times are supplied by service providers and we are not responsible for items arriving after that time frame. USA orders are occasionally subject to delays at the border.
- Free tracked shipping on orders over $300 before tax
- Standard shipping rates will apply to all orders under $300 and will be calculated at check out.
- Please review your tracking number which will be sent to you upon shipping.
* we cannot be held responsible for lost or stolen packages
*please note: If there is a federal/statutory holiday during the time your order is shipped, there will be delays as the shipping service may be closed.
We accept returns within 14 days of receiving your package. The original tags must be attached and the merchandise must be in the condition it was when shipped. Customer is responsible for the cost of shipping on returns.
We insure our packages in the case that there is any damage when received. Please let us know and we will investigate with USPS.